The Problem
The average attacker spends 207 days inside a network before being detected. Most Nordic SMEs and mid-market organisations cannot afford a full in-house security operations team — but they face the same threats as enterprises. Ransomware groups don't discriminate by company size. A single undetected intrusion can cost millions in downtime, ransom, and reputational damage.
Building an in-house SOC requires 6–8 analysts minimum to achieve 24/7 coverage, plus SIEM licensing, tooling, training, and management overhead. The annual cost exceeds €1.5M for a basic in-house capability. Our managed SOC delivers enterprise-grade monitoring at a fraction of that cost, with Nordic-language support and localised threat intelligence built in.
Our Approach
We operate a dedicated Nordic SOC using industry-leading SIEM and SOAR platforms. All data stays within EU jurisdiction. Our analysts are native Nordic speakers with security clearance and domain expertise across financial services, healthcare, manufacturing and public sector.
Onboarding & Integration
We connect to your existing infrastructure — cloud, on-prem, hybrid — in 5 business days. Log sources ingested: firewalls, endpoints, identity providers, cloud workloads, email, and more.
Baseline & Tuning
Two-week learning period to establish normal behaviour patterns for your environment. Custom detection rules built for your stack, reducing false positives to under 2%.
24/7 Detection & Analysis
Continuous monitoring with automated correlation and analyst-driven investigation. Every alert triaged within 4 minutes. Real incidents escalated immediately via phone, Signal, or Teams.
Incident Response & Containment
On confirmed incidents: analyst-led response, guided containment steps, and if required, on-site emergency response within 4 hours in Stockholm, Oslo, Copenhagen, and Helsinki.
Reporting & Continuous Improvement
Weekly threat digests, monthly executive reports, quarterly security reviews. Detection rules continuously refined based on new threat intelligence and your evolving environment.
What You Receive
24/7 SOC Coverage
Round-the-clock monitoring with 4-minute alert response SLA and guaranteed analyst escalation.
SIEM / SOAR Platform
Fully managed SIEM with custom correlation rules, automated playbooks, and threat intelligence feeds.
Incident Response
Guided containment, evidence preservation, and post-incident root cause analysis with remediation roadmap.
Weekly Threat Digest
Summary of alerts, incidents, trends, and emerging threats relevant to your industry and region.
Executive Dashboard
Real-time board-ready dashboard showing security posture, incident trends, and compliance status.
Threat Hunting
Proactive monthly threat hunts searching for indicators of compromise not caught by automated detection.
Security Maturity Model
SOC maturity isn't just about technology — it's about process, people, and integration. This model shows where most Nordic organisations start and the journey to a fully optimised security operations function.
Where you are
No formal monitoring. Incidents discovered by users or after damage is done. No SIEM. Logging inconsistent. Security alerts handled ad hoc by IT.
Where you are
Basic SIEM deployed, mainly for compliance log retention. Alerts reviewed during business hours only. High false-positive rate. No documented response playbooks.
Where you are
Managed SOC or dedicated internal team. 24/7 coverage established. Documented playbooks for common incident types. Threat intelligence feeds integrated. Mean time to detect under 1 hour.
Where you are
SOAR automation handling tier-1 alerts. Mean time to respond under 15 minutes. Security KPIs tracked and reported to board. Proactive threat hunting monthly. UEBA and deception technologies deployed.
Where you are
Intelligence-led SOC. Detections continuously tuned based on actual threat actor TTPs. Purple team exercises quarterly. Security posture feeds product and business risk decisions. Zero-trust architecture fully operationalised.
ACE MATES assessment → We'll place your organisation on this model within the first 30 days and produce a roadmap to the next level — included in all managed SOC contracts.
How We've Helped
Following a ransomware incident at a competitor, the client needed to rapidly mature their detection capability. They had a basic SIEM with no 24/7 coverage and an IT team that was managing security reactively alongside other responsibilities.
ACE MATES deployed our managed SOC in 4 business days, ingesting 38 log sources across their hybrid environment. Within the first 72 hours we detected an active intrusion — a compromised supplier account that had been present for 11 days undetected. Incident contained within 40 minutes of detection.
Transparent Pricing
Managed SOC pricing is based on the number of log sources, data volume, and response SLA tier. Below are indicative monthly retainer ranges.
- 24/7 alert monitoring & triage
- SIEM platform included
- 4-minute alert response SLA
- 10 custom detection rules
- Weekly threat digest
- Monthly executive report
- Email & Teams escalation
- Everything in Essential
- SOAR automation playbooks
- Threat intelligence feeds
- Monthly proactive threat hunt
- 4hr on-site emergency response
- Unlimited custom detection rules
- Phone escalation 24/7
- Quarterly security review
- Everything in Advanced
- Dedicated senior analyst
- UEBA & deception technology
- Weekly threat hunts
- Purple team exercises (quarterly)
- Custom SLA & escalation paths
- Compliance reporting (NIS2, DORA)
- Board-level briefings on request
Why ACE MATES
Nordic-Language Analysts
Your escalation call is answered by an analyst who speaks your language — literally. Native Swedish, Norwegian, Danish, and Finnish speakers on shift at all times.
EU Data Residency Guaranteed
All log data processed and stored within the EU. Full GDPR compliance. We never transfer data outside European jurisdiction without explicit client consent.
5-Day Onboarding
From contract signature to live monitoring in 5 business days. No 3-month deployment projects. We've done it 340+ times and have the playbook down to a science.
No Lock-In on Technology
We work with your existing SIEM if you have one, or provide ours. When you outgrow our service, we hand over full log history and detection rules — no vendor lock-in.